04
In your own words
The part that matters. Dot points are fine — we won't tidy your voice out of it.
Time, stock, staff hours, sleep. A system that couldn't produce usable footage, no idea who was on site, an incident nobody could explain, an auditor or insurer asking questions.
What we did that the others didn't — what we picked up walking the site, how the quote was put together, response time, being straight with you about what you did and didn't need. If it came down to price, say so.
Ideally something with a number on it — hours saved a week, incidents down, callouts avoided, stock loss reduced. A specific story works just as well.